My $50 60GB UL min Plan SFD (5G Speed) plan suddenly became a $55 plan with no notice. I’ve gone back and looked at the past several months of invoices, and there is nothing to indicate a price increase coming. How can Koodo make a change like this without providing any information (that I can find)? It seems like I’m not the only one who has experienced this, and I’d like some clarity.
Question
Unexpected Plan Increase without Notice
Did the plan price increase or did a credit fall off when you compare your detailed pdf ebills?
There was no other credit or discount. The actual price plan name changed from $50 to $55.
Hey, similar thing happened on my account: my 60GB UL Can Min SFD (4G Speed) plan went from $35 to $47 (+$12), and the Pre‑Authorized Payments Discount changed from $5 to $10 (‑$5).
When I try to change my plan, it says I can only make one change per billing cycle. I checked my spam and deleted items, but didn’t see anything. It looks like something changed without prior notice.
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