I am trying to cancel Prime. However I keep getting shunted back and forth between Koodo and Amazon with each saying to go to the other site to cancel. Amazon can't cancel it because it is third-party billed and tell me to go to Koodo ut there is nowhere on the Koodo site to do it and there is no help or support that is remotely related if you use the AI function on the site.
Answer
Trying to Cancel Prime
Best answer by MilkyWay
To cancel your service, you need to log in to your Self-Serve account. You will be charged a prorated amount starting from the first day of your billing cycle up until the day you cancel Amazon Prime with Koodo.
If you require any further details on managing your Amazon Prime subscription, you can refer to the following link. https://www.koodomobile.com/en/help/amazon-prime
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To cancel your service, you need to log in to your Self-Serve account. You will be charged a prorated amount starting from the first day of your billing cycle up until the day you cancel Amazon Prime with Koodo.
If you require any further details on managing your Amazon Prime subscription, you can refer to the following link. https://www.koodomobile.com/en/help/amazon-prime
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