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Question

Tablet

  • Oct 31, 2026 6:51 PM UTC
  • 1 reply
  • 16 views

I’m being charged for a Tablet that was lost a year and a half ago. And am being charged still, after explaining to them it was stolen

 

1 reply

Flo Koodo
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  • Official Rep
  • Oct 31, 2026 7:00 PM UTC

Hi ​@Donald Laurie Thunder 

We are sorry to hear that you tablet  has been stolen!

Unfortunately, when a phone is lost or stolen, the account owner remains responsible for the remaining tab balance and the monthly plan. More information can be found here https://www.koodomobile.com/en/help/reporting-your-lost-or-stolen-phone