I have no tab balance but I have a tab bonus balance because I just paid off my phone (12 months early). I want a new phone, with Koodo and from Koodo. Will I have to pay off the current tab bonus or will it just continue to decease? The statement “The Tab Bonus balance simply goes down each month, and you’ll only have to pay the remaining Tab Bonus balance if you cancel, upgrade, or change to an ineligible rate plan before it reaches $0 “ is vague and does not answer this question. Is changing phones considered an upgrade?
Solved
Tab bonus when buying a new phone
Best answer by Allan M
Yes, getting a new phone is considered an upgrade so you would be charged the remaining tab bonus if you got a new one on the tab.
This topic has been closed for comments
+4Yes. Buying a new phone in another Tab is considered as an upgrade.
If you still have 12 months left, then you need to pay back the bonus to start a new Tab(24 months)
+4Yes, getting a new phone is considered an upgrade so you would be charged the remaining tab bonus if you got a new one on the tab.
+4bonjovifan wrote:
So if I buy a phone somewhere else, can I activate it and use it with Koodo?
Yea you can just swap the sim card from your current phone to the new one!
+4bonjovifan wrote:
So if I buy a phone somewhere else, can I activate it and use it with Koodo?
Yes.
In this case, you don't have to worry about pay back the bonus. It will decrease every month for another 12 months to $0.
Just a couple more questions so I have things clear.
Is there and activation fee if I buy a phone from someone else?
Can I keep my same plan with a different phone?
Thanks for all your help!
+4bonjovifan wrote:
Just a couple more questions so I have things clear.
Is there and activation fee if I buy a phone from someone else?
Can I keep my same plan with a different phone?
Thanks for all your help!
If you buy the phone from someone else then nothing changes to what you have currently. No activation fee, same plan.
Just to make it clear though, someone else doesn’t mean Walmart who sells Koodo, or Best Buy who sells Koodo.
As long as the phone is bought outright, or financed through a different way, then you’re good.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.