What if I am switching my network providers in the middle of Billing Cycle. For instance, my bill was generated for the period - Aug 12 to Sept 11 and I want to switched my services on Aug 15th, will I have to pay for the whole period or just for 3 days ie (Aug 12-Aug 15).
Solved
Switching my network providers in the middle of Billing Cycle
Best answer by Dinh
Here is their link with explanations https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
You can pay the current bill. After cancellation, they will generate another final bill to settle everything. If you have credit in that bill, they will refund you.
Make sure you check your selfserve for that bill. Many customers miscalculated the bill and thought they had credit but there was a due amount to pay.
This topic has been closed for comments
+4Here is their link with explanations https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
You can pay the current bill. After cancellation, they will generate another final bill to settle everything. If you have credit in that bill, they will refund you.
Make sure you check your selfserve for that bill. Many customers miscalculated the bill and thought they had credit but there was a due amount to pay.
A Koodo customer, opinions are my own.
1 person likes this
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.