Hello,
I wanted to cancel my subscription for the month of August, However I was out of the country and the website wouldn’t load and I got charged.
I just got back and I can’t seem to find a phone number or anywhere to request a refund. I did not use any of the susbcriptions for the month of August.
Additionally, I have been charged with something called Norton Online Security which I have no Idea where it came from!
Could you please assist with my refund? this money is a lot for me and the costumer service is ridiculous!
Solved
Subscription refund
Best answer by MilkyWay
You need to cancel the subscription on your Self-Serve account. Once it is done, you should receive an email confirmation. https://www.koodomobile.com/en/help/cancel-online-security-plan
You need to cancel the subscription on your Self-Serve account. Once it is done, you should receive an email confirmation. https://www.koodomobile.com/en/help/cancel-online-security-plan
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