I have had a Stream + Basic subscription for over a year and just realized I have also been billed by Amazon. So now my Amazon account says I am paid up until 2029 but since I am still paying monthly for the Koodo streaming service I will never be able to catch up. I want to get a refund from Amazon or at least a credit to be used for other purchases but I can’t find anywhere to contact them about this. In the My Account section it just says that since I am being billed by a third party I have to contact the third party with questions about my account!?
Answer
Stream + Subscription but still being charged by Amazon Prime
Best answer by Dennis
If stream+ is working and your amazon is activated via stream+ and your Regular amazon fees are still being collected and turned into a credit, then you need to speak with Amazon to fix this billing error.
I'm not an amazon user but from googling I think you need to Go here
Then click need more help and then contact us to speak with their customer service.
Or call +18775863230
Did you try linking your existing Amazon Prime account to your Stream+ subscription? That should take care of your billing issue. https://www.koodomobile.com/en/help/stream-plus
If stream+ is working and your amazon is activated via stream+ and your Regular amazon fees are still being collected and turned into a credit, then you need to speak with Amazon to fix this billing error.
I'm not an amazon user but from googling I think you need to Go here
Then click need more help and then contact us to speak with their customer service.
Or call +18775863230
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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