Stream+

I want to cancel my streaming subscriptions and I do not have a phone with Koodo please tell me how to do this

I have Netflix and Disney+ and Amazon prime. I haven’t been able to hit cancel anywhere

If you login to your self serve account, you can go to the Manage Internet and subscriptions area and click the Manage now > Manage > Cancel my subscription

You can find the instructions here

https://www.koodomobile.com/en/help/stream-plus?srsltid=AYCX9vKnqQVWl8UYfpixTomfkMfzkK0TRQrJyx07yCRsJ0W-ftvVfiW_

There is no cancel my subscription. I do not have a phone plan and I can’t even remove my payment method

Does it look like it has already been canceled?

Can you post a screenshot of your manage subscription screen?

I am unable to attach a photo I don’t why

Is there a phone number I can call to speak to someone who can cancel this for me

Let me flag a rep for you.

Please make sure you are logged into the community with your self serve account.

Hi ​@sherriu, would you like us to try and cancel the Stream+ for you now?

In the manage subscription now it takes me to manage payment or view receipts. When I click manage payments I can not cancel card only update and in view receipts it only shows what I have paid

Yes please if you can cancel it for me and give me confirmation that Netflix and Amazon prime and Disney + is canceled that would be great

Ok ​@sherriu, the Stream+ subscription is cancelled, access to the streaming services will expire on November 9.

Yes please can you cancel all three, Amazon prime, Disney+, and Netflix. Can I get some type of confirmation as well.

Thank you