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Hi there,

 

I added stream plus to my account on the last billing cycle and was charged partial charges as well as the full $25… should it not have just been partial charges for the month?

TIA

You always pay your next month in advance so it’s the partial charges from the current month + the next month in advance.


Thank you, that make sense 


Help me to activate stream plus, it won't work?!


Using my desktop computer running Widows 10 I'm trying to activate my streaming service for Discovery+ and it puts me in a login loop. From my Koodo account i go to watch Discovery+ and it loops me back to Koodo. This is what it says (Your Koodo deal has already been activated. Please login to access your account.) i try to log in but it tells me (Email or password entered incorrectly. Please try again). I go to forgot password and then it says request an e-mail to reset. I submit e-mail request, No e-mail forthcoming. HELP!!