How can I set up alert/notification via text or email when my monthly statement is ready to be viewed?
Solved
Statement notifications
Best answer by MilkyWay
Billing for Koodo Internet is done differently. It is a prepaid service, so funds would be taken out before your service is activated. That is why you will get a payment receipt instead of a bill.
Your billing date will be seven days after your activation date. If you need any further details, you can click the following link. https://www.koodomobile.com/en/help/koodo-internet-billing-faqs
This topic has been closed for replies.
+4HI
You can set the bill notifications for your Koodo bill in self serve at koodo.com/ebillalert
For more info, please check this support article and let us know if you have further questions.
HI
You can set the bill notifications for your Koodo bill in self serve at koodo.com/ebillalert
For more info, please check this support article and let us know if you have further questions.
Thank you for your response, but it seems like the service to set up alerts is unavailable. Is this temporary? Is it available for internet accounts?
Have you tried clearing the cache and cookies on your browser? How about using another browser or device?
I have tried using different devices and browsers and no luck. I spoke with Koodo support and they advised ebill alert is not available for internet service.
If it’s not available for internet service, then your next best option is to set a remidner manually every month of your phone that your bill is ready. It is generated at the same month each month.
Billing for Koodo Internet is done differently. It is a prepaid service, so funds would be taken out before your service is activated. That is why you will get a payment receipt instead of a bill.
Your billing date will be seven days after your activation date. If you need any further details, you can click the following link. https://www.koodomobile.com/en/help/koodo-internet-billing-faqs
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.