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Question

Started on 30nov2022 recived full amount bill on 7dec

  • February 11, 2023
  • 1 reply
  • 24 views

Hello, 

I activated my postpaid on 30th Nov 2022. I received the full amount bill on 7th Dec 2022.

Why is Koodo charging me full for 7 dAYS.

 

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1 reply

Mayumi
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  • Mobile Master
  • February 11, 2023

You pay your service full month in advance.

What's on your first bill is a " partial charge from Nov 30 to Dec 7th 2022 ( if the bill date is 7th). And full month charge from Dec 8th to Jan 7th ,2023.

More info about your first bill.

https://www.koodomobile.com/en/help/charges-explained?search_api_views_article_search_fulltext=First%20bill