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Question

Samsri322

  • 12 January 2023
  • 1 reply
  • 57 views

I also bought the Black Friday deal of Koodo $45 and 50 GB plan. In the first month bill they still charged $65.00 plus t HST for me. No discount of $20 as promised. The Koodo kiosk agent who registered me for the plan had told me that it will get corrected in the second bill. In the second bill, no $20 discount for the previous bill, but from that point onwards, they have charged me $45 plus HST. No phone number given in the bill to contact Koodo to resolve the first month bill.


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Userlevel 4

Can you please download the detailed pdf ebill and post a screen shot of the mobile services section (should be around page 3 or 4. hide personal details)