Koodo Community
Question

Roaming charges did not leave country

  • 22 September 2023
  • 3 replies
  • 17 views

My recent bill includes $28 for roaming when I did not leave the country.

 

I reached out to support 24 hours ago and have not received a response. 


This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

What support channel did you reach out to?

The bot which pushed me to the Facebook messenger inbox 

Userlevel 7
Badge +4

If you sent koodo a private message on Facebook a rep should get back to you. Just don't keep messaging as each new message will put you back to the bottom of the queue