Hello,
There is a $10 roaming charges on my latest bill and I was never out of the country. The date is July 7th.
Could this be removed, please ?
Thank you
Solved
Roaming charges
Best answer by Dennis
If you login to your self serve account, you an Ask to Review a charge on your bill. Please follow the instructions noted here
To prevent this in the future, when you are near the border, you should change your network setting from Automatic to Manual and then select Koodo. Note that you may need to reapply the setting after a phone restart.
If you login to your self serve account, you an Ask to Review a charge on your bill. Please follow the instructions noted here
To prevent this in the future, when you are near the border, you should change your network setting from Automatic to Manual and then select Koodo. Note that you may need to reapply the setting after a phone restart.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.