We travelled as a family to Mexico in March. One out of four of our phones has extra roaming charges even though her phone was not used. Two different days for one minute. Can someone please look into this for me? Thank you
Question
Roaming charges
+4Hi
We have looked into it and according to the usage details, for the line ending in *23, in one day, the usage indicated 2 calls, and in the other day, 1 outgoing text.
We recommend checking the usage section in self serve and the PDF bill for details.
When checking the usage on the phone, does any usage show on those 2 days (calls/voicemail and outgoing texts)?
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