Hi! My both phones charged roaming but never left Canada. Please someone help with this?
Solved
roaming charge reverse, please!
Best answer by Dennis
To prevent this in the future when you are near the border, please change your network settings from Automatic to Manual and then select Koodo. Please note that you may need to re-apply this setting after a phone restart.
+4What date were you charged for, and did you receive your invoice yet?
To prevent this in the future when you are near the border, please change your network settings from Automatic to Manual and then select Koodo. Please note that you may need to re-apply this setting after a phone restart.
Sofia - thank you for your help! May 4th for one phone and May 14th for other phone. Yes, I received a bill.
+4Hi
To avoid future charges please make sure that the data roaming is off in your phone settings and you are manually connecting to the Koodo network.
For more details on how to prevent accidental roaming charges, you can check out this article.
+4Hello
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