My account was suspended due to non payment but it has since been paid in full when will it reactivate or how do I call to fix this i need my phone today im waiting on a call from the court regarding my divorce.
Solved
reactivate
Best answer by Oliver C
Hi there,
how did you pay the outstanding balance? If you paid through self serve using a visa debit, Mastercard debit, or a credit card, it should be immediate. If that is the case try restarting your device.
if you paid via a bank transfer, this takes 3-5 business days to process. You can report the payment either through your self serve account or by scheduling a callback at the link, once the payment has been reported restart the device and your service should be reactivated: https://www.koodomobile.com/en/help?
Hi there,
how did you pay the outstanding balance? If you paid through self serve using a visa debit, Mastercard debit, or a credit card, it should be immediate. If that is the case try restarting your device.
if you paid via a bank transfer, this takes 3-5 business days to process. You can report the payment either through your self serve account or by scheduling a callback at the link, once the payment has been reported restart the device and your service should be reactivated: https://www.koodomobile.com/en/help?
I paid online via card and it was 5 hours ago I havw tried ewstarting multiple times still nothing.
hmm ok, As the past due balance was paid I will flag a rep for your to assist in reactivation. Make sure you’re logged into the community using your self serve credentials and they can take a look.
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