I ported in yesterday with Sarti (not sure if I'm spelling the name correctly). We are part of a bring back deal. She offered $25 for 30 gb of data, but I see my actual data is 14gb. Can we please fix this?
Solved
Plan not as agreed
Best answer by Flo Koodo
Hi
When signing up with Koodo, data from the plan will be prorated and you will get a portion of it until the end of the billing cycle.
More info about first bill proration can be found here https://www.koodomobile.com/en/help/charges-explained
This topic has been closed for comments
+4Hi
When signing up with Koodo, data from the plan will be prorated and you will get a portion of it until the end of the billing cycle.
More info about first bill proration can be found here https://www.koodomobile.com/en/help/charges-explained
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