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Plan Change

  • September 4, 2022
  • 6 replies
  • 223 views

My plan has been changed from UL Can Mins with 8GB of data at $50/month to UL Mins Plan SFD at $55/month.  I didn’t request a plan change.  How do I get this changed back? 

Best answer by Mayumi

Or it could be a simple price increase.

Check your last month or prevy EBill ( very bottom of the page), they might mentioned about price increase.

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6 replies

  • 502 replies
  • September 4, 2022

I assume you still have the 8 GB of data?

If so, it could be you had a monthly discount for a period of time ($5) as many Koodo plans are sold that way.


  • Author
  • Beginner
  • 1 reply
  • September 4, 2022

Yep, still have the 8GB.   Could be - I don’t need 8GB so maybe I can get that changed.  

 


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  • Mobile Master
  • 12008 replies
  • September 4, 2022

You can get your plan changed online if you want.


Mayumi
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  • Mobile Master
  • 10319 replies
  • Answer
  • September 4, 2022

Or it could be a simple price increase.

Check your last month or prevy EBill ( very bottom of the page), they might mentioned about price increase.


  • Member
  • 1 reply
  • October 6, 2022

How to change to a different monthly plan?


Boa_Guy Koodo
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@Pevely  You can change your plan in your self serve account here: https://koo.do/MyServices