Koodo Community
Question

phone bill past due tomorrow

  • 6 October 2022
  • 2 replies
  • 69 views

Hi my phone will shut off tomorrow and I need 1 more day to pay it. I get money tomorrow and need my phone on till then.  What can I do?


This topic has been closed for comments

2 replies

Userlevel 5
Badge +4

Hi my phone will shut off tomorrow and I need 1 more day to pay it. I get money tomorrow and need my phone on till then.  What can I do?

If you are on a prepaid plan, it will immediately stop working until you are able to top-up your account again and re-start your 30 day plan.

If you are on a post-paid plan, I think service will continue to work, but you will receive some late payment charges. Do it more than a couple times in a row, and it could have a negative hit on your credit score.

Userlevel 7
Badge +4

Hi my phone will shut off tomorrow and I need 1 more day to pay it. I get money tomorrow and need my phone on till then.  What can I do?

You should dial #227 to set up a payment arrangement. https://www.koodomobile.com/en/help/past-due-bill