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payment screen says my cared is expired but its valid until may 2023

  • 1 January 2023
  • 2 replies
  • 41 views

Hi, I attempted to make payment on my current bill, but the online self serve payment screen thinks that 05/23 is somehow in the past despite it being 5 months from now. Seems like an error with the website as it is clearly not may of 2023 yet so therefore my card must still be valid. Please fix your website so I can make payment.

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Best answer by rikkster 1 January 2023, 04:28

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Userlevel 7
Badge +4

Can you post a screenshot of the error?

When posting a screenshot, please remove any information that identifies you, as this is a public forum.

Userlevel 7
Badge +4

You can also try paying over the phone by calling 611