Koodo Community
Solved

Payment and Refunds

  • 16 January 2024
  • 2 replies
  • 204 views

Question: I made an accidental payment on November 7th, 2023 to my Koodo bill. Will I be getting a refund? I called three times, the first two times I was told I would be directed to the finance department but the call was ended on btoh tkmes. Called a third time and was told that my refund was declined and I was not notififed of it. I was told that I was to get my refund withint 6-8 weeks by the way. 

icon

Best answer by Mayumi 16 January 2024, 13:01

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

If you over paid your bill, it will stay in your account as a credit. You will pay less next week.

Thank you for replying. Much appreciate that.