Koodo Community
Question

overpaid my bill by accident

  • 30 December 2022
  • 1 reply
  • 88 views

I’ve been trying to connect with a koodoo person by telephone to fix this problem.  We’ve paid our bill 2x by accident and would like the amount credited back to our account or a refund.  How do we go about resolving this?  Thank you! :)


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1 reply

Userlevel 7
Badge +4

If you overpaid, any remaining amount would be placed on your account and go towards your next bill. No extra steps required by you!