Hi I have issue every time you charge me extra amount in the bill and there is no representative number or customer support number
over charges every month
What is the issue with your bill? You can submit a request on your Self-Serve account to have a rep review the charge. They will get back to you within 4 hours. https://www.koodomobile.com/en/help/ask-us-to-review-a-charge-on-your-bill
When you download the PDF bill from your Koodo self serve, what does it say the extra charge is for? Is it a usage charge that is not included in your plan? You can follow the steps here to download the bill: https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills?
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