Hi I have a negative balance on My account. and I already canceled My account. but I’m still able to login website. If i login i got a message “Your account is cancelled. You will still have an access for 3 months after cancellation.” when can i refund it?
Question
negative balance
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+4I assumed you have received the final bill (the bill after cancellation date).
their official website said 30-60 days for refund if you didn’t have automatic preauthorized payment https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
A Koodo customer, opinions are my own.
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