Hi,
Posting this for a friend as he doesn’t have a Koodo account. Tried getting the Stream+ subscriptions online but didn’t get any activation email despite payment made. Need either the subscription or process refund. How do I get in touch with a live agent who can sort this out?
Thanks
+4
Hi
Did your friend check the Spam folder?
When did your friend sign up for Stream+?
Nothing in the spam folder. Signed up last Sun 14-Apr.
+4
Got it!
Our recommendation is for your friend to schedule a call back through the virtual assist, as a rep should be able to look up the order.
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