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Koodo Community

My tab is $0 and they are still taking off $20.00 why and how can I get this corrected

Is this your last month to pay? On the last month your self serve account will show $0 but you still have one more payment left to make which will appear on your bill.

Self serve shows $0 since the last charge has been removed from your tab balance to make it $0, and placed on your bill.

You can confirm/deny this in the tab history section of your Self Serve account.