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My tab balance is $0 but Koodo still has charged me on my next bill $15 for my tab. Please explain this.

  • 10 November 2021
  • 5 replies
  • 870 views

My tab balance is $0 but Koodo still has charged me on my next bill $15 for my tab. Please explain this.

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Best answer by Goran 10 November 2021, 01:29

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Userlevel 7
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You can check your tab history in self-serve to see when you bought it. Usually this is your final payment that will make it zero.

Take a look at this article for more information:

 

Tab history is $0 I was still charged. 

Userlevel 7
Badge +4

Can you post a screen shot of your tab history from self serve? 

 

Userlevel 7
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This screenshot means, once you paid your bill generated on Nov 1st, then your tab will be $0