On March 28, 2026, my phone activated Easy Roam when I had not left the country. The charge needs to be removed from my phone.
Question
My phone activated Easy Roam when I did not leave the country. I need the charge removed.
+4Hi
We have checked and the bill is not issued. Please let us know here once the bill is issued and we will definitely look into it.
For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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