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my data paused

  • August 12, 2023
  • 3 replies
  • 76 views

From yesterday i am calling  1000 times to customer care. You are not answering.. why my data is paused i already paid my bill

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3 replies

Allan M
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  • Mobile Master
  • August 12, 2023

Did you use all of the data in your plan for your billing cycle?? You can check this in the usage section of your self serve account.


  • Author
  • Beginner
  • August 12, 2023

Did you use all of the data in your plan for your billing cycle?? You can check this in the usage section of your self serve account.

Yeah i used my data but billing cycle is 11 of every month today is 12-8-23


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • August 12, 2023

Could you share a screenshot of your usage section?
Specifically this part here: