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I'm looking to make payment arrangements my name is Roy Brooks if you could send me the amount so I can make arrangements please not sure the number or passwords I'm thinking the bill was around $300.00

You can reset your login info here and setup payment arrangements directly in your self serve account:
https://profile.koodomobile.com/clientIdentity/forgottenPassword.do?parameter=init&serviceType=koodo&intcmp=MyAccount_Login_Monthly_ForgotPasswordLink_062019