I have 3 lines under my account, one of them has a tab. I want to move the tab from say, User A to User B.
All plans are $60 dollars, I do not intend to cancel any of the 3 lines. I get consolidated billing for all 3 lines. Everything continues as normal.
Can I move the tab from User A to User B?
Thanks!
Best answer by Boa_Guy Koodo
View original
+4
You cannot.
What’s the reason for wanting to move the tabs? We might be able to help you find an alternative.
Hi Allan
Thanks for the quick answer.
The reason is that I put the tab erroneously under my son’s line months ago. I want it under my line or my wife’s (doesn’t matter which). It is about proper account management practice.
Also, in the future, we will get him a new device (likely under a tab), which the current tab would prevent us.
Did you upgrade via the webstore?
When you say months ago, how long ago was it?
Was your plan changed when you upgraded?
Also are your plans all over $60?
And was the upgraded phone a promo offer on your son's line?
+4
Did you upgrade via the webstore? No. In store
When you say months ago, how long ago was it? November 2021
Was your plan changed when you upgraded? No. New plan
Also are your plans all over $60? Yes, exact same plans. $60 each
And was the upgraded phone a promo offer on your son's line? Don’t know, it came with a tab credit (which causes me to pay less)
Tab should have been on my wife’s account as she got the device. Did not matter at the time whose like got the tab, I am paying them all in a consolidated bill; so we just left it. For cleanliness, it should just be on the right account.
UPDATE: Koodo said tab is tied to the phone number. No change is possible.
I say Meh
Nov. 2021 is quite awhile ago. If you hold out 16 more months, it won't be an issue anymore.
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