Solved

Monthly fee went up?

3 years ago
October 4, 2021
4 replies
98 views

GGMc
Beginner
2 replies

Fee for two phones went up by $1.08 a month beginning in October. Why the extra charges?

Best answer by Chris Koodo

@GGMc - I just looked up the account. The increase to your invoice was actually caused by Alberta increasing the 911 fee from $0.44 to $0.95 on September 1st, 2021

You can learn more about the increase here: https://www.alberta.ca/emergency-911-levy.aspx

View original

Did this help you find an answer to your question?

0% of voters found this helpful

This topic has been closed for comments

R

+4

Robert T
Mobile Master
12008 replies
3 years ago
October 4, 2021

Have you checked the detailed billing?

When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.

D

G

GGMc
Author
Beginner
2 replies
3 years ago
October 4, 2021

Yes, and no overcharges, etc. No reason for the fees to go up unless Koodo decided to charge more.

+4

Chris Koodo
Official Rep
491 replies
Answer
3 years ago
October 4, 2021

@GGMc - I just looked up the account. The increase to your invoice was actually caused by Alberta increasing the 911 fee from $0.44 to $0.95 on September 1st, 2021

You can learn more about the increase here: https://www.alberta.ca/emergency-911-levy.aspx

D

G