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Question

minutes overage

  • Nov 12, 2026 8:19 PM UTC
  • 1 reply
  • 9 views

I have a 519 #. I have unlimited minutes, yet my recently posted bill contained 2 x charges for minute overage to a 416 # . I queried this through Koodo Chat_expert messaging who claimed the charges were for call forwarding. I don't subscribe to call forwarding. My phone’s call log has no registry of these 2 x calls. The charges were kindly removed but I was trying to understand the ambiguity of all the conflicting information and explanation. Is someone trying to pull the wool over my eyes? What am I missing? Trying to understand so I don’t repeat if it was my cause.

Thanks community.

1 reply

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  • Mobile Master
  • Nov 12, 2026 8:23 PM UTC

Did you change your plan or make an account change during the period that the overage was charged?