I have a 519 #. I have unlimited minutes, yet my recently posted bill contained 2 x charges for minute overage to a 416 # . I queried this through Koodo Chat_expert messaging who claimed the charges were for call forwarding. I don't subscribe to call forwarding. My phone’s call log has no registry of these 2 x calls. The charges were kindly removed but I was trying to understand the ambiguity of all the conflicting information and explanation. Is someone trying to pull the wool over my eyes? What am I missing? Trying to understand so I don’t repeat if it was my cause.
Thanks community.