7 months later and Koodo still won't process my MasterCard payment with MS Edge. Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge. Koodo is the only merchant with whom I have to use Google Chrome to make my MasterCard payment. And Edge is based on Chrome! Koodo: Cutesy but a joke.
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Are you a prepaid or postpaid customer?
Interestingly, Using Microsoft Edge, I just used my MasterCard to pay Koodo bill this month few minutes ago. It went through fine without any issue. I am a postpaid customer.
I am a postpaid customer, and apologies. I didn’t complete one of my sentences In my original comment. The second sentence should have read: “Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge THAT REJECTS MY MASTERCARD TRANSACTION.” The gist however was clear I suspect.
I am a postpaid customer, and apologies. I didn’t complete one of my sentences In my original comment. The second sentence should have read: “Koodo is the ONLY merchant out of the dozens with whom I make on-line MasterCard payments using MS Edge THAT REJECTS MY MASTERCARD TRANSACTION.” The gist however was clear I suspect.
I don’t know the exact reason for your case honestly. You can try again next month to see if that works.
You can always set up pre-authorized payments and not have to worry each month
https://www.koodomobile.com/en/help/setting-pre-authorized-payments
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