I didn't use it, but it was charged. And twice. I’m so confusing. How do I solve it?
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Could you download the pdf bill in selfserve and check the detail in it? It should have the detail of what happened. If it was a glitch, they will refund it for you.
Long Distance - US/International Voice Usage
Free 7:00 (MIN) Additional 19:00 (MIN) Total used 26:00 (MIN)
- Thu Jul 7 03:06 pm 310 353-6276 CMTN GRDN CA
- Fri Jul 8 06:39 pm 310 353-6276 CMTN GRDN CA
Long Distance - US/International Voice Usage
Free 7:00 (MIN) Additional 19:00 (MIN) Total used 26:00 (MIN)
- Thu Jul 7 03:06 pm 310 353-6276 CMTN GRDN CA
- Fri Jul 8 06:39 pm 310 353-6276 CMTN GRDN CA
And when you look at your phone log history on your phone you don’t see any calls at those dates and times?
Yes, I can’t see
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