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Koodo Community

lack of communication

  • April 13, 2026
  • 2 replies
  • 25 views

Julia Long

Does anybody know how to get a hold of a live agent question I have a question that their chat can't answer but I can't seem to reach anybody, find a phone number, get the answer that I need. This service is disgusting. If thos is how it is going, I will move my service.

2 replies

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  • Mobile Master
  • April 13, 2026

What is your question?  We can answer it here or point you toward their best channel to get you your answer


Flo Koodo
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  • Official Rep
  • April 13, 2026

Hi ​@Julia Long 

We have looked into it and we can see that you got in touch with the Expert Messaging team earlier today. Have you had the chance to check their response?