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Question

l owe koodo 400 but asked to pay halfs now they took everything help please

  • August 27, 2026
  • 2 replies
  • 23 views

I understand that I owe the $400, but I did not agree to have the entire $400 withdrawn today. I had discussed my financial situation with Koodo and explained that I would pay the balance in $50 or $100 installments. This withdrawal has left me without money for my essential expenses. I am asking for the payment to be reviewed and for the amount to be returned or a reasonable payment arrangement to be established.

2 replies

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  • Mobile Master
  • August 27, 2026

I suggest you call #227 to speak with the billing department


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  • Mobile Master
  • August 27, 2026

Were you able to set up a payment arrangement? You should have been able to do it on your Self-Serve account. https://www.koodomobile.com/en/help/past-due-bill