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Question

koodo over charged on monthly plan

  • May 1, 2026
  • 2 replies
  • 40 views

Good evening,

 

I setup my Son and Daughter phone plan for $23.95 on the sameday 2 months ago. Now Son phone plan is increased up to $36.95. I want to know why? And need to speak to Koodo rep to adjust my Son phone plan.

 

Thanks,

 

Aaden

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • May 1, 2026

Did you check your previous bills? There may be a notice at the bottom of the last page of your bill letting you know of the rate increase. 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • May 1, 2026

There are many possibilities for the price changes,  I recommend you check the page 3 of your PDF bill and see what is in it. There might be a accidental roaming fee or something else