Koodo just changed my plan

By changing one of my plans i am now paying $10 more then my other plan which has more data.Looks like they changed the plan and added international data.Didn’t ask for the change,they just did it and i cannot change it back as its locked for another month.

If they increase the price of your plan, there would be a notice at the very bottom of the last page of your pdf ebill the month before the increase.

If you’d like to review options to change your plan you can chat with Koodo’s Expert Messaging service at https://koodo.com/chat and they can help review some options.

I had a similar thing happen - no notifications of the plan change on the previous bill, and the transaction history indicated somehow that the plan expired on May 2, and then they just switched the plan to a more expensive one. 

just an update - I did find a notification about it on the February bill, but it’s not really adding up. The notification was that the march bill would increase by the amount that I saw, but then it didn’t take effect until May, so it didn’t show up on the march, nor the april bills.