I have been charged $99.88 for international roaming which I believe I did not use. Could you assist and help. I have been charged twice for the reconnection fee. Could you reverse one of them. Thank you.
Best answer by Flo Koodo
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Userlevel 7
+4
Hi
We have checked and we can see that the charges on the previous bill were incurred due to roaming pay per use data, for more details, please check the usage in self serve https://www.koodomobile.com/en/help/monitoring-your-data-self-serve
The reconnection fee applies for each reconnection, please check more details here https://koo.do/PastDue
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