Skip to main content
Koodo Community
Question

international cards are not being accepted for payment.

  • June 1, 2026
  • 3 replies
  • 58 views

Hi,

 

I need to pay my final Koodo bill, but I am currently in South Korea.

 

My credit/debit card is issued in Korea, and it seems that international cards are not being accepted for payment.

 

Is there any other way for me to pay my outstanding balance from outside Canada?

 

Thank you for your help.

3 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • June 1, 2026

International card could be used but the card must be registered with Koodo first. Let me flag a rep to see if Koodo can help you over the forum here.


Forum|alt.badge.img+4
  • Mobile Master
  • June 1, 2026

You will need to schedule a callback through Koodo Assist to speak with a rep. Since you are currently out of Canada, you can send a message to a rep on Facebook Messenger or Twitter to register your international credit card. https://m.me/Koodo 


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • June 1, 2026

@Hayul Jeong 

Have you managed to get in touch on social media in the meantime?