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Question

Incorrect Roaming charges

  • 12 November 2023
  • 1 reply
  • 34 views

Hi, I had incorrect roaming charges in August. Can you please credit my bill? Thanks.


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1 reply

Userlevel 7
Badge +4

Koodo only allows dispute within 30 days from the date of the issued bill unfortunately. If the issue was from August, your bill might not get reviewed. More here https://www.koodomobile.com/en/service-terms