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Question

Incorrect Bill Amount

  • 30 May 2023
  • 1 reply
  • 35 views

Hi,

My bill should be $35 per month and my plan is showing as $40 now?

Thanks,

Krystle 


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1 reply

Userlevel 7
Badge +4

Are you a new Koodo customer and is this your first bill?

From the description it is hard to know what happened, have you checked the pdf bill in your selfserve. The page 3 or 4 of that detail bill should have some insight into the amount