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Question

I was overcharged

  • July 17, 2026
  • 2 replies
  • 45 views

Why was i charged over 70 dollar even though my tab is paid is paid off

2 replies

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  • Mobile Master
  • July 17, 2026

Hi there,

if you check your full PDF bill in your Koodo self-serve account, it will outline the reason for the additional charges. When you do, what does it say the additional $70 was for? If you let us know we can explain the charge.

You can do this by following the steps here: Viewing and downloading your bills | Koodo Mobile


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  • Mobile Master
  • July 17, 2026

Can you provide a screenshot of your bill with a detailed list of charges? Make sure to remove any personal details, as this is a public forum.