I was charged for my old plan and new me, I’m guessing because I changed it on the first day of the month. I tried requesting a callback before and never received one. I just want this fixed and it’s seems so complicated to get this resolved.
Answer
i was charged for old and new plan
Best answer by Boa_Guy Koodo
Hi there
This topic has been closed for replies.
+4it depends, are you a postpaid or prepaid customer?
+4Post paid
You only have to pay for days that used with certain plans. You don't have to pay for both. Where did you see they overcharged you? If possible, can you post here (hide/delete all personal information before posting pls)
+4It seems to be a glitch. Let me flag a rep to look into it.
A Koodo customer, opinions are my own.
+4Hi there
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.