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I was billed for Easy Roam though I was in Canada

  • April 27, 2026
  • 2 replies
  • 25 views
C

I was billed for Easy Roam while I was in Canada. I live in Victoria BC - close to the US border.

Best answer by Dennis

I can flag a rep for you. 

Are you logged into the community with your self serve account? 

2 replies

D
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  • Dennis
  • Mobile Master
  • Answer
  • April 27, 2026

I can flag a rep for you. 

Are you logged into the community with your self serve account? 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
Georgia Koodo
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Hi ​@Christine E D, we can see you’ve spoken to an agent already and they were able to assist. We’re here if you have any questions. 

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