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I want one of the members or a representative of Kudu to contact me via email so that I can find a way to collect the dues due to me

  • June 12, 2026
  • 27 replies
  • 199 views

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27 replies

Even koodo employees tell me when I paid you can restart the mobile number 


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  • Mobile Master
  • June 24, 2026

Correct you cant access self serve since your account was closed and sent to collections.  You will need to request a callback to sign up and ask to get your old number back if possible.

https://www.koodomobile.com/en/help?autobots=rollout

 

Even koodo employees tell me when I paid you can restart the mobile number 

Only if the payment was late.  If it went to collections then it the account was overdue for a long time and was closed