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I have a credit in my account after transfering out; how do I get paid?

  • December 28, 2023
  • 3 replies
  • 210 views

Hi, I’ve recently transferred out from Koodo, but I have a credit on my account. Could somebody please help me to get this credited back to my CC on file?

Best answer by Sophia

How much money does Koodo owe you? If it’s more than $5, the refund will be automatic. If you previously paid by credit card and the card is on file, that’s how you will receive it.

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3 replies

Sophia
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  • Mobile Master
  • Answer
  • December 28, 2023

How much money does Koodo owe you? If it’s more than $5, the refund will be automatic. If you previously paid by credit card and the card is on file, that’s how you will receive it.


  • Author
  • Beginner
  • December 28, 2023

Perfect, I have a > $5 credit so I’ll keep an eye on my CC statement over the next billing cycle. Thx!


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  • Mobile Master
  • December 28, 2023