Hello everyone,
I am writing today hoping to solve a little problem I have with my kodoo plan. Before I travelled outside of Canada, I put my plan on a season hold for a small charge each month. Now that I have decided to stay in my home country so I will not need a Canadian phone provider anymore, I have tried to cancel it myself but I don’t seemed to find an option for it. When I try to contact a representative the only option is to schedule a call back that only works with canadian numbers that I cannot use due to my current location. Does anyone know a way to cancel a plan and stop the charges? or maybe an international phone number I can call? I would really appreciate it!! thanks you so much!
sincerely,
Nicolas Pena